Privacy Policy – Aqrab Satah App

At Aqrab Satah, we are committed to protecting the privacy and confidentiality of our users’ data. This Privacy Policy explains how we collect, use, and safeguard personal information when you use our app.

1. Information We Collect

Personal Information: such as name, phone number, and email address.
Location Data: to determine the user’s location and connect them with the nearest available tow trucks.
Usage Data: including request history, preferred prices, and payment methods.

2. How We Use the Information

To connect customers with the nearest tow trucks available.
To allow users to track their requests and communicate directly with drivers.
To improve the overall user experience in the app.
To provide drivers with tools to manage requests, set prices, and track transactions.

3. Information Sharing

With registered drivers to fulfill towing requests.
As required by law or official authorities.
With the user’s explicit consent.

4. Information Protection

We apply strict security measures to protect data from unauthorized access.
We use encryption during data transmission.
We limit access to personal data to authorized personnel only.

5. User Rights

Right to access their personal data.
Right to request modification or deletion of their data.

6. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes through the app or via email.